Do you have a Loyalty card?

Yes we do and its FREE to join the Beyond the Beach Customer Loyalty Program. Simply complete the online form or pop into our store and sign up. You will instantly received 10% OFF all full priced purchasers, special offers and invitations to season previews and events.

Can I lay-by?

Yes. We offer a lay-by service to all customers for full priced, new season items only. A six week term with a minimum of 10% deposit is required.

Ownership of the goods does not pass until the final payment has been made. Final payment must be made within 6 weeks of purchase. If final payment is not made within that time, a $2 cancellation fee applies. The balance/payments will be credited to the customers account in the form of a store credit. We do not refund the amount in cash or card.

Your lay-by docket must be presented at the cashier when making payments or collecting your lay-by. Goods cannot be exchanged or part of purchase taken.

Can I put an item on hold?

Yes, but you are only able to hold full priced goods. Over the busy Spring/Summer period we can only hold items for 24 hours. From May to August we can hold items for customers for 3 to 4 days. All items must be tried on prior to holding goods.

What are your return policies?

Any return is subject to exchange or credit note only.

* Return/Exchange only within 14 days of purchase.

* Item/s must be in original condition, unworn and undamaged.

* No Return/Exchange on sale items.

* Original receipt required for all Returns/Exchanges

* Refunds subject to damaged goods and suppliers returns policy